Welcome to the twentypegs.com website (this “Site”) which is operated by or for Twenty Pegs, its affiliates or related companies, referred to collectively as Twenty Pegs. The following terms govern your use of and/or purchase of products from the Site. Be advised that your use of the Site constitutes your agreement to follow and be bound by all of the following terms and conditions (the “Agreement”).
We may from time to time change the terms that govern your use of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the terms as changed.
We may change, move or delete portions of, or may add to, the Site from time to time, for any reason, with or without notice.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, music, and written and other materials that appear as part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other forms of intellectual property owned, controlled and/or used under license or with other legal authority by Twenty Pegs. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Twenty Pegs.
The Contents of the Site, and the Site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by the users of the Site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
CORRECTION OF ERRORS AND INACCURACIES
The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. Twenty Pegs therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time with or without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing, product availability or otherwise. We apologize for any inconvenience this may cause. If you are not fully satisfied with your purchase you may return it in its original condition, with the original packing receipt within 10 days of the order date, subject to compliance with all other terms and conditions of Twenty Pegs’s Return Policy. Please refer directly to that policy for additional information. Such returns may be made by mail.
NO REFUNDS. EXCHANGES ONLY within 10 days from when shipment is received. All exchanges are dependent on existing stock. Notice must be given to firstname.lastname@example.org within 2 days of receipt for any problems or concerns with merchandise. Items must be in their original packaging, in as-new condition with both the printed receipt and return form when returned.
Domestic customers are financially responsible for shipping the item back to Twenty Pegs for the exchange. International customers are financially responsible for shipping the item back to Twenty Pegs for the exchange, as well as for shipping the exchanged item back to their respective country. Any item(s) purchased at a normal price before the start of a sale may not be exchanged for items at sale price. We will not issue a credit for the difference in price on items purchased before the start of sale.
In some instances, Twenty Pegs reserves the right to institute a £2-5 restocking fee, per item, when said items must be refunded against the above stated Return Policy.
***ALL SALE ITEMS ARE FINAL. NO EXCHANGES OR REFUNDS.***
Purchased items will be shipped within 10 business days of the order, although most will be shipped within 2 to 3. Please allow up to 2 weeks for your delivery to arrive. If you still have not received your purchase after 3 weeks, please notify email@example.com. You will receive an email from firstname.lastname@example.org when your order has been confirmed.
PRICES, SHIPPING & HANDLING CHARGES
All domestic orders are shipped Royal Mail. International orders are shipped via the best possible way. International customers are responsible for customs duties and/or brokerage fees in addition to shipping costs assessed during checkout. Please contact email@example.com if you have any questions.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Twenty Pegs on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain the sole property of Twenty Pegs. Such disclosure, submission or offer of any Comments shall constitute an assignment to Twenty Pegs of any and all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Twenty Pegs shall own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Without limiting the foregoing, Twenty Pegs is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to you or any other person or entity any compensation for any Comments; or (3) to respond to any Comments.
TWENTY PEGS’S COMMUNICATIONS TO YOU
Most products displayed at the Site are available in select stores in the United Kingdom and select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
We have made efforts to display accurately the colours of products that appear at the Site. However, as the actual colours you see will depend on your monitor and/or other technological circumstance, we cannot and do not guarantee that your monitor’s display of any colour will be accurate.
LINKS TO OTHER WEB SITES AND SERVICES
To the extent that the Site contains links to outside services and resources, the availability and content of which Twenty Pegs does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT NEITHER TWENTY PEGS NOR ANY OF ITS AFFILIATES, OWNERS, AGENTS, OFFICERS, DIRECTORS, OR EMPLOYEES SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE.
You agree to defend, indemnify and hold harmless Twenty pegs and/or any of its affiliates, owners, officers, directors, employees and/or agents from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
This Agreement for the purchase of products through the Site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Agreements or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
This Agreement is effective unless and until terminated by Twenty Pegs. Twenty pegs may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Twenty Pegs’s sole discretion you fail to comply with any term or provision of this Agreement, or if Twenty Pegs for any reason otherwise so decides to terminate. Upon any termination of this Agreement, you must promptly destroy all materials downloaded or otherwise obtained from the Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
Twenty Pegs takes fraud prevention very serious and will continually work to protect the security of our card-carrying customers. We reserve the right to flag any online order for fraud prevention purposes. This may cause delays in processing. Customers are encouraged to provide accurate contact information and customer service representatives will make any correspondence attempts to the contact information provided. Customers submitting orders with varying information may be subject to such delays in processing. Flagged orders may be held from processing to await explanation regarding the variance between the billing and shipping information provided. First-time orders from new customers at above-average sterling amounts may only be authorized to ship to the billing address provided. Orders submitted using unsupported credit card information (often international) may be asked to confirm authorization by submitting a government-issued identification card that matches the information on file with the bank for the credit card holder. International customers who elect to ship to freight forwarding/drop shipping companies may have their orders cancelled at managerial discretion.